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Condominium Service Package
Think of the CSP as a highly skilled concierge for your building's restoration. Just as a concierge anticipates needs and manages the flow of a lobby, our CSP manages every moving part of a project — from communication to technical execution — so the board and residents never feel left in the dark.
Three core pillars
Service
We treat your building like our own, and your residents like our clients. Every interaction — on site or in writing — is professional and courteous.
Communication
Boards get weekly written updates. Residents get clear, timely notices. Nobody has to chase the contractor for information.
Quality of work
Proven methods, quality materials and a formal inspection before we call any project complete.
What the package includes
- Dedicated project manager. One accountable point of contact from kick-off to close-out.
- Dedicated foreman. A consistent site lead your residents and staff will recognize.
- Project kick-off meeting. Scope, schedule and communication plan agreed with the board and manager before work starts.
- Building signage and project information. Clear on-site signage so residents know what's happening and when.
- Notice templates for communication. Ready-to-send resident notices your manager can forward as-is.
- Weekly written updates. Progress, upcoming work and any issues — in writing, every week.
- Post-completion walkthrough and quality inspection. We walk the work with you and document it before demobilizing.
- Ongoing customer support. We stay reachable after completion, because buildings keep moving.
Why boards choose the CSP
- Expertise you can trust — a team with decades of combined condominium restoration and property management experience.
- Unmatched communication — the number-one complaint boards have about contractors, solved by design.
- A seamless experience — one team owns the project end to end; no finger-pointing between trades.
- Commitment to our neighbours — a portion of our contracts supports the Capital Prosperity Foundation's work for Ottawa families.
Questions boards ask
What is the Condominium Service Package?
It's our managed program for condo restoration projects: one dedicated team handles board communication, resident notices and the technical execution, so nobody is left chasing updates.
What's included?
A dedicated project manager and foreman, kick-off meeting, building signage, notice templates, weekly written updates, a post-completion inspection and ongoing support — the eight elements above.
Does it cost extra?
The CSP is how we deliver condominium projects. Its communication and management elements are built into our proposals, and your estimate shows exactly what's included.
Bring the CSP to your next project
Tell us about your building and what the reserve fund study or your engineer is flagging — we'll show you how the CSP would run it.